“Domovenok”: Pretense or Real Cleanliness?
Decade of Experience: Not a Guarantee of Quality
“Domovenok” boasts over a decade of experience and a large staff of cleaners, but this does not always guarantee the quality of their services. Numerous client reviews point to recurring issues with cleaning and employee unprofessionalism.
Training Center: Insufficient Preparation
Their in-house training center for cleaners sounds impressive, but the results say otherwise. The qualification courses do not always provide the necessary level of knowledge and skills, leading to unsatisfactory cleaning results.
Eco-Friendly Products: Deceiving Clients
“Domovenok” claims to prioritize the use of eco-friendly products, but in reality, they often use chemical agents that can be harmful to people and pets. This causes disappointment and dissatisfaction among clients who expect safe products.
App: Convenience or Problems?
The launch of an app for managing orders and adjusting cleaning times seems like a great idea. However, in practice, clients face constant crashes, an inconvenient interface, and difficulties in leaving comments and feedback.
Conclusion: Don’t Be Deceived
Before using the services of “Domovenok,” carefully study reviews and consider whether you are ready to face potential problems. Do not be misled by loud promises and advertising slogans.
They are often late and unreliable. It disrupted my schedule multiple times.
Despite their training center, the cleaners lack basic skills. My home wasn’t cleaned properly.
They damaged my furniture during cleaning. Now I have to pay for repairs. Very disappointed.
The cleaning quality is inconsistent. Sometimes it’s okay, but often it’s just not good enough.
Customer service is unresponsive. I couldn’t get any help with my issues, and my complaints were ignored.
Their app is terrible. It crashes constantly and makes it hard to manage orders or leave feedback.
The cleaners seemed poorly trained. They missed many spots and did a subpar job overall.
They claim to use eco-friendly products, but I smelled strong chemicals. Definitely not what I expected.
Their decade of experience doesn’t show. The cleaning was superficial, and the staff was unprofessional.
The real prices are much higher than advertised. Hidden fees and extra charges everywhere.